Shipping Information

We Offer Free Worldwide Shipping!

Processing with our suppliers can take between 1 and 7 days excluding weekends and holidays.


Almost all our items ship with ePacket to affiliated countries. Once your order has been processed you will receive a shipping confirmation email (and/or text if you provided your mobile number) containing a tracking ID and a link to track your package. Track your package here. After processing please allow between 13 - 20 business days to receive your order via ePacket (excluding holidays). See below for a list of affiliated countries.

All Other Deliveries

For all other countries and some items where ePacket is not available, please allow between 24 and 49 days to receive your order. Note that orders cannot be tracked where ePacket is not available.

Shipping Times

We ship our products to you direct from our trusted suppliers in different parts of the world, which means that while there is a longer shipping time, this ensures a lower cost to the environment and your wallet! 

Shipping Guarantee

All our trusted suppliers guarantee delivery of any item within 60 days or your money back (For Russia the guarantee is 90 days and for Brazil 120 days).

Full refunds are not available under the following circumstances:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address) 
  • Your order did not arrive due to exceptional circumstances outside the seller’s control (i.e. not cleared by customs, delayed by a natural disaster)

Import Duties

Note that Import duties, taxes and other customs related charges are not included. Buyers bear all responsibility for all extra charges incurred (if any). Our items should generally come under the threshold for import duties, however, please seek information about import duties in your own country prior to purchase.

If you have any questions about our shipping policy please reach out to us at and one of our friendly customer support team will help within 1 business day!

ePacket Affiliated Countries

  • The USA
  • Australia
  • Austria
  • Belgium
  • Brazil
  • Canada
  • Croatia
  • Denmark
  • Estonia
  • Finland
  • France
  • Gibraltar
  • Great Britain
  • Greece
  • Hong Kong
  • Hungary
  • Ireland
  • Israel
  • Italy
  • Japan
  • Latvia
  • Lithuania
  • Luxembourg
  • Malaysia
  • Malta
  • Netherlands
  • New Zealand
  • Norway
  • Poland
  • Portugal
  • Russia
  • Singapore
  • Spain
  • South Korea
  • Sweden
  • Switzerland